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Customer Service


Prancy Nancy operates a customer focused fair trading policy and we hope that you are delighted with the items you purchase from us. In the unlikely event that you are dissatisfied with any of our products or services then please contact us and we will endeavour to address your concern.

We are committed to providing the best standard of service we can, and we value any customer feedback you have. If you do have any comments about our service please let us know! If you have any questions about your order, or need some advice please contact us.

All our online transactions are fully secure, encrypted, and use Security Certificates to ensure your data is transmitted safely.

We treat your personal data responsibly and we will never pass it on to a third party - you can read more in our privacy policy.