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INTERNATIONAL SHIPPING

DELIVERY INFORMATION - COSTS - INTERNATIONAL SHIPPING

Europe

Tracked & Signed for 1kg Royal Email £12.50 - 2 - 5 working days
small parcel     Orders are dispatched within 48 hours* signature required upon delivery
Tracked & Signed for 2kg Royal Email £16.65 - 2 - 5 working days
small parcel     Orders are dispatched within 48 hours* signature required upon delivery
Each additional 250g or part thereof up to 5kg add £1.20

Worldwide - World Zone 1

Tracked & Signed for 1kg Royal Email £17.20 - 3 - 5 - working days
small parcel     Orders are dispatched within 48 hours* signature required upon delivery
Tracked & Signed for 2kg Royal Email £22.75 -3 - 5 - working days
small parcel     Orders are dispatched within 48 hours* signature required upon delivery
Each additional 250g or part thereof up to 5kg add £1.60

Worldwide - World Zone 2

Tracked & Signed for 1kg Royal Email £18.15 - 5 - 7 working days
small parcel     Orders are dispatched within 48 hours* signature required upon delivery
Tracked & Signed for 2kg Royal Email £24.45 - 5 - 7 working days
small parcel     Orders are dispatched within 48 hours* signature required upon delivery
Each additional 250g or part thereof up to 5kg add £1.80

*my.leo - design your own leotards and all other customised items are made to order & will be dispached within 10 working days

SHIPPING INFORMATION - ZONES

UK

The zone comprises of England, Scotland, Wales & Northern Ireland

Europe

The zone comprises of the following countries :

Albania Denmark (EU) Kyrgyzstan Russia
Andorra Estonia (EU) Latvia (EU) San Marino
Armenia Faroe Islands Liechtenstein Serbia
Austria (EU) Finland (EU) Lithuania (EU) Slovakia (EU)
Azerbaijan France (EU) Luxembourg (EU) Slovenia (EU)
Azores (EU) Georgia Macedonia Spain (EU)
Balearic Islands (EU) Germany (EU) Madeira (EU) Sweden (EU)
Belarus Gibraltar (EU) Malta (EU) Switzerland
Belgium (EU) Greece (EU) Moldova Tajikistan
Bosnia Herzegovina Greenland Monaco (EU) Turkey
Bulgaria (EU) Hungary (EU) Montenegro Turkmenistan
Canary Islands Iceland Netherlands (EU) Ukraine
Corsica (EU) Irish Republic (EU) Norway Uzbekistan
Croatia (EU) Italy (EU) Poland (EU) Vatican City State
Cyprus (EU) Kazakhstan Portugal (EU)  
Czech Republic (EU) Kosovo Romania (EU)  

World Zone 1

Covers all countries, not defined as being in Europe or World Zone 2.

World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.

World Zone 2

This zone covers the following territories:

Australia Belau British Indian Ocean Territory Christmas Island (Indian Ocean)
Christmas Island (Pacific Ocean) Cocos Islands Cook Island Coral Sea Island
Fiji French Polynesia French South Antarctic Territory Keeling
Kiribati Macao Nauru Island New Caledonia
New Zealand New Zealand Antarctic Territory Niue Island Norfolk Island
Norwegian Antarctic Territory Papua New Guinea People's Democratic Republic of Laos Pitcairn Island
Republic of Singapore Solomon Islands Tahiti Tokelau Islands
Tonga Tuvalu US Samoa Western Samoa

Prancy Nancy aims to dispatch my.leo – design your own leotard and other customised items within 10 days and other items within 48 hours.

All UK deliveries will be sent Second Class Signed For, unless First Class Signed For is selected.

Stock orders are subject to availability. Where a stock error occurs and we are unable to dispatch within 48 hours, we will email you to advise you of estimated dispatch dates.

Please note that at certain times of the year the factories will have a considerable workload and if you require goods for a specific date then please order as early as possible and also contact us to confirm that we can meet your delivery criteria.

We may dispatch some of your items separately but you will not be charged any additional postage.

Please be aware that delivery times may vary from the estimates given and on rare occasions may be longer than expected.

Please be aware that the maximum time limit for reporting missing items is 14 days in the UK and 30 days outside the UK. Any parcels reported later are difficult to track.

Please note we are unable to add additional delivery instructions to your parcel. If you are unavailable at the time of delivery, the postman will leave a card for you to arrange collection or re-delivery from your local sorting office.

All deliveries are double-checked but if any delivery shortages or incorrect items are in your parcel they must be reported to us within 48 hours of receipt.